FAQ

When is my order processed?

Within 48 hours (business days only).

How long does shipping take?

3–5 business days after processing.

Do you ship internationally?

No. U.S. only.

Are gift boxes refundable?

No. All gift box sales are final.

Can I get a refund for shop items?

Yes — if unused or if a reaction occurs. Contact us within 7 days.

What if something is missing from my box?

Email us within 48 hours and we’ll send the missing item.

How do I contact support?

Email CS@obeesbox.com.